Privacy Policy

Last Updated: July 5, 2026

1. Data Capture Channels

We process website visitors' chat inputs, WhatsApp messaging logs, support ticket summaries, and dashboard usage metrics to centralize customer queues.

2. Processing & Subprocessors

Customer messaging payload processing may leverage AI LLM models to provide Copilot responses. We only use subprocessors complying with strict metadata privacy rules.

3. Chat Retention Rules

Conversational history data can be archived, kept, or purged dynamically based on configurations defined in your Admin panel dashboard.

4. Requesting Data Deletion

For tenant databases extraction or complete GDPR directory deletion requests, send a legal mail ticket to admin@distrx.io.