Last-mile delivery platform
PrivateMile plans your routes and timing, assigns the right driver — by hand or by AI — predicts every ETA, flags orders that will run late before they do, and proves every handoff at the door. A dashboard for the business, a board for dispatch, an app for drivers, and live tracking for customers.
10 items · geofenced
Prescription · scan req.
Package B-19
Maya arrived
Arrived 13:42
Next stop ETA
14:02 (Health First)
4 stops completed · 1 active
2 stops completed · 1 delayed
1 stop completed · 2 delayed
What we do
From the moment an order arrives to the moment it’s proven at the door, every step has an owner — and most of them stop being manual.
01
Every order lands on one board. Group stops by area, drag them onto drivers, or let the optimizer propose a shorter stop order — and review it on the map before anything changes. A planning timeline shows when each driver reaches each stop, so you plan against the clock, not just the map.
02
Auto-dispatch scores every on-duty driver by distance, workload, and past performance, then assigns the best fit. An AI copilot handles the rest in plain language — “who can take two more stops?”, “assign these to the east team”. You stay in control: nothing is applied without your confirmation.
03
Live ETAs recalculate as drivers move through traffic. When an order is on track to miss its window, the platform flags it and alerts your team — before the phone rings. Arrivals are detected automatically the moment a driver reaches the stop.
04
Photos, signatures, and notes on every delivery — enforced by rules you set. Print QR labels for your parcels and require drivers to scan them at the door, so the wrong package physically can’t be marked delivered. Cash-on-delivery is recorded the moment it’s collected. Disputes end with evidence, not arguments.
05
On-time rates, driver leaderboards, fuel and distance cost per vehicle, and delivery reports your accountant can actually use. The numbers come from real GPS distance and real completions — not estimates.
Live dashboard
Toggle simulated modules below to witness how the PrivateMile architecture synchronizes parameters across dispatch views.
Enable or disable operational services to see updates instantly propagate across the mockup screens below.
Route Optimizer
Calculate shortest timelines
AI Dispatch Agent
Voice and prompt updates
Active Geofencing
Auto arrival circles
Driver Pay Sheet
Auto kilometer math
"who's late?" or "optimize east team deliveries"
Maintains delivery audits during signal loss.
When a driver enters a 100-meter radius around the parcel delivery coordinates, the dispatcher board registers arrival and notifies the client via SMS automatically.
Odometer mileage is mapped automatically to payouts.
Our mathematical solver sorts stops into localized clusters, reducing fuel costs and delivery times. When disabled, schedules display ad-hoc lists.
The suite
Owners, dispatchers, drivers, and customers each get their own purpose-built surface — and they already know each other. Assign an order on the board and it’s on the driver’s phone in under a second.
For owners & managers
Where the business is run. Every behavior of the platform is a setting you control — nothing is imposed on your operation.
For dispatchers
The live command center. Every order, driver, and route on one map, with a timeline that plans the day hour by hour.
For the field · iOS & Android
A clear list of stops and one obvious action per screen. Drivers learn it on their first route — and it keeps working in dead zones.
For your customers
A live tracking page under your name and your domain. Customers see honest ETAs and stop calling to ask where the driver is.
Witness how simple delivery completion is. Use your cursor or finger to **sign the pad** on the simulated phone mockup, or click the **QR Scan** button to simulate scanning a parcel verification barcode.
Sign inside the designated black outline pad on the phone.
Click "Scan parcel barcode" to simulate package code validation.
Recipient
Acme Labs Warehouse
109 industrial blvd, loading dock 4
Draw signature inside the box
No parcel scanned
Industries
Same platform, very different days. Whether the cargo is a biryani, a prescription, or a refrigerator, the job is the same: get it there on time and prove it.
Hot food is a deadline, not a delivery. Timing-first planning, ETAs to the minute, and late flags raised while the order can still be saved.
Deliveries where proof matters. Signatures, ID checks, and OTP-verified handoffs — with an audit trail on every single order.
Orders flow in from Shopify or WooCommerce, customers watch a tracking page with your logo on it, and “where is my order?” calls quietly stop.
Many clients, one board. COD reconciliation, per-driver pay, carrier handoff for overflow, and clean reporting for every account.
Fifty stops before lunch. Dense route optimization, tight time windows, and a driver app that keeps pace with the morning rush.
Recurring B2B routes with real vehicles. Fuel and distance cost per truck, service-due reminders, and delivery windows businesses can plan around.
Every job is a pickup and a return. Paired stops stay in the right order automatically, and customers follow both legs live.
Big items, big stakes. Scheduled delivery windows, arrival alerts, and photo proof that settles damage claims before they start.
The platform
One tap proposes a shorter stop order — you review it as a list and on the map before anything changes. ETAs blend live GPS with traffic-aware road data and keep updating as the driver moves. When they enter the arrival zone, the stop is marked arrived automatically.
Basements, rural routes, parking garages — deliveries don’t stop where the signal does. Completions, photos, signatures and payments are saved on the device and replayed safely when the connection returns. No lost proof, no double entries.
Auto-dispatch scores every on-duty driver by distance, workload, and past performance, then assigns the best fit. Shift schedules keep night work with night drivers. An AI copilot answers “who’s late?” in plain language — and if a driver’s GPS goes quiet or a route stalls mid-delivery, dispatch hears about it before the customer does.
GPS distance from every completed task rolls into vehicle odometers, fuel-cost reports, and driver pay — automatically. Service reminders fire before the breakdown, not after. Insurance and registration expiries never sneak up on you.
And the rest
Create, assign, and query orders in plain English.
A phone line that answers order questions automatically.
Every driver on one map, updating in real time.
Up to 2,000 orders per CSV with per-row error reports.
Multi-depot operations with geofenced service areas.
Photo, signature, notes — and QR-verified parcel handoffs.
Collect cash, UPI, or card on delivery. Nothing slips.
Built-in messaging between dispatch and the field.
SMS, email, and push on every status change.
Shopify, WooCommerce, Zapier, webhooks, REST API.
Route overflow to FedEx, UPS, DHL with live tracking.
On-time rates, driver leaderboards, scheduled exports.
Pricing
Per-driver pricing punishes you for growing. We don't. Whether you run five drivers or fifty, the software costs the same — so scaling your fleet never means renegotiating your stack.
per month, flat
What's in the box
Questions first? Compare plans or talk to us.
FAQ
Something else on your mind? Write to hello@privatemile.io — a human answers.
Most teams dispatch their first order the same day. Add your drivers, import orders (or connect your store), and you’re live. We help with onboarding and data migration at no extra cost.
The driver app is built to be picked up in minutes: a clear list of stops, one primary action per screen, and turn-by-turn handoff to the maps app they already use. Most drivers are comfortable on their first route.
With offline mode enabled, everything keeps working. Completions, proof photos, signatures, and payments are stored on the phone and synced safely once the connection returns — with duplicate protection built in, so nothing is lost or double-counted.
Yes. Tracking pages, notifications, and the storefront all carry your logo, colors, and domain. Your customers never need to know we exist.
Everything. All the apps, all features, integrations, and support. We don’t do per-driver pricing tiers or paid add-ons — one flat price, so your software cost doesn’t grow every time your fleet does.
Orders flow in automatically from Shopify, WooCommerce, BigCommerce, Wix, and Ecwid. Zapier and webhooks cover the rest, and a clean REST API is there when you want to build something custom.
Set up your fleet, import today's orders, and watch the board come alive — most teams dispatch within the hour.
