Effective date: February 20, 2026

1. Overview

Distrx.io (“Distrx”, “we”, “our”, or “us”) respects your privacy and is committed to protecting personal and business information. This Privacy Policy explains how information is collected, used, stored, and protected when you use our website and software services.

2. Scope

This policy applies to the Distrx.io website, ERP platform, B2B eCommerce tools, and all related services. It does not apply to third-party websites or services linked from Distrx.

3. Information We Collect

We may collect information when you create an account, request a demo, contact us, or use the platform. This may include:

• Name, email address, and phone number
• Company name and job role
• Login credentials
• Billing and subscription details
• Support messages and communications

4. Customer Business Data

Distrx processes business data entered by customers, such as inventory records, customers, suppliers, sales, purchases, and financial transactions. You retain full ownership of your business data. Distrx acts only as a data processor to provide the service.

5. Automatically Collected Data

When you visit Distrx.io, we may automatically collect technical information such as IP address, browser type, device information, pages visited, and usage logs to improve performance and security.

6. Cookies & Tracking

We use cookies and similar technologies to maintain sessions, improve usability, analyze usage, and protect against abuse. You may control cookies through your browser settings.

7. How We Use Information

Information is used to operate the platform, provide support, process subscriptions, communicate updates, improve features, ensure security, and comply with legal obligations. Distrx does not sell personal data.

8. Data Sharing

We may share information only with trusted service providers such as hosting, payment processing, analytics, and communication tools, strictly for operating the service. All providers are contractually required to protect your data.

9. Data Security

Distrx uses industry-standard security practices including encrypted connections, access controls, and monitoring. While no system is completely secure, we actively work to protect your data.

10. Data Retention

We retain information only as long as necessary to provide services, meet legal requirements, and resolve disputes. Customers may request data export or deletion, subject to applicable laws.

11. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data. Requests can be submitted using the contact information below.

12. Children’s Privacy

Distrx services are intended for business use and are not directed to individuals under the age of 16. We do not knowingly collect data from children.

13. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

14. Contact

For privacy-related questions or requests, contact us at:
Email: privacy@distrx.io